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Catalogue 目录 编号：XCH1-QM No. Description Page 0.0 Catalogue 1 0.1 Release 2 0.2 Management representative / customer representative appointment 3-4 0.3 Company profile 5 0.4 Quality policy and quality objectives 6 0.5 Organization and responsibilities 7 0.6 Quality manual management 8-9 1 Scope 10 2 Normative references 11 3 Terms and definitions 12 4 Quality management system 13-16 5 Management responsibility 17-19 6 Resource management 20-21 7 Product realization 22-31 8 Measurement, analysis and improvement 32-36 9 Customer special requirements 37 10 Responsibility Scheme of Quality system 38 11 Procedure document list 39 12 TS16949 standard, quality manual, and quality process scheme 40-44 13 Quality manual change resume 45 Appendix Procedure description 0.1 Release No. XCH1-QM Release This quality manual is compiled according to ISO9001:2008, TS16949:2009 and combined with the requirements of customers, practical operation situation of the company and the implementation procedure feature of the products. The manual is the first class paper of the quality management system of Wuhan Chenghua auto accessories Co., Ltd. It clarifies the quality policy and objective, organization and responsibility, resource allocation of the company, and sequencing and interaction of the procedures from customer requirements distinguish to product delivery and follow-up service, which aims to increase the satisfaction of customers by the implement of quality system and continuous improvement. The quality manual is the general description of quality management system of the company, the basic regulation and guide rule of the quality management, and the only regulation framework document which should be followed by every department and all staff for long term during the quality management. All activity and administrative regulations related to the quality should keep consistent with quality manual. This quality manual is issued on May 1st, 2012. Every department and all staff shall learn and understand the requirements of the quality manual seriously, and implement the requirements strictly. General Manager： Time： 0.2 Appointment of the management representative/ customer representative No. XCH1-QM Appointment of the management representative In order to implement ISO9001:2008、TS16949:2009 and the special requirements of the customer, strengthen the management of operation of quality management system, hereby ___________________ is appointed the management representative of the company. Besides the responsibility and rights of the administrative position, he/she has the following responsibility and rights:  Ensure the quality management system is developed, documented, implemented, maintained and improved according to the requirements of ISO9001:2008, TS16949:2009 and requirements from customers.  Report the performance and any requirements for improvement of the quality management system to the highest leader.  Ensure to strengthen the awareness of the organization of satisfying the requirements from customers.  Make all staff learn the important of quality policy by method of advocacy training, quality awareness education, etc.  Be responsible for the communication with certification, customers and other relevant external department for related issues of quality management systems. . General Manager： Time： 0.2 Appointment of the management representative/ customer representative No. XCH1-QM Appointment of the customer representative In order to satisfy the customer requirements from and beyond customer expectation, practice and implement quality management principle as customer focus, and coordinated with the effective implementation of quality management system, here by___________________ is appointed the customer representative. Besides the responsibility and rights of the administrative position, he/she has the following responsibility and rights:  Represent customer in the internal functional department to propose quality requirements including selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development.  Report the customer requirement (improvement requirements included), customer complain and customer satisfaction degree to the highest leader.  Ensure to strengthen the awareness of the organization of satisfying the requirements from customers. General Manager： Time： 0.3 Company Profile No. XCH1-QM 0.3.1 Overview Wuhan Chenhua Plastic products Co., Ltd. (Han’nan plant) Wuhan Chenhua Plastic products Co., Ltd. , founded in May, 2007, located in Han’nan district of Wuhan City, is the first class strategic cooperative supplier of Wuhan refrigeration plant of Midea Group. Since five years’ development, the size of the company has become increasingly strong. Currently the company possesses 35 fully automatic computer-controlled injection molding machine, automation and control manipulator, and other advanced production equipment and related auxiliary equipment. The number of employees develops from dozens of people in the initial to nearly 200 people, and various senior management personnel and professional technical personnel are gradual introduced. With the continuous enhancement of the strength and human resources, the company expands its business to auto parts products, and more auto parts items are received.