应收账款咨询服务说明
The Statement of Receivables Consulting Service
BCM是中国最专业的信用管理咨询公司之一，是众多国际知名企业(包括：ABB、奥的斯、施奈德、摩托罗拉、阿克苏诺贝尔等)的信用管理合作伙伴，致力于企业信用调查和应收账款管理服务。
BCM is one of the most professional credit management consulting corporations in China, and business partner of numerously famous international enterprises (including: ABB, Otis, Schneider, Motorola, and Akzonobel, etc.), BCM devoted to enterprise credit investigation and management service in receivables.
一、 服务定义Service Definition
BCM凭借法律、信用、财务、管理多方面人才，专职律师以及全国合作律师网，采用专人专案的工作方式，平等地与债务人沟通、协商，促成债务的合理解决。
With the advantage of its compound talents in law, credit, financial affairs and management; also with full-time lawyer and cooperative network of national lawyer, BCM introduces the mode of each assigned personnel responsible for his or her own case during the work; communicate and consult with the debtor from perspective equality so as to facilitate rational settlement of debt disputes.
该服务依靠多元化人才在法律、商贸、财务、心理学的经验和优势，以商业信誉和法律为准则解决债务纠纷。但该服务不单纯以解决账款为目的，更致力于协助客户完善的应收账款咨询，保持债权债务双方长远的合作关系与利益（详细服务内容，请参照《应收账款咨询服务流程图》、《应收账款咨询服务流程说明》）。
BCM settles debt disputes depending on its experience and advantage of all-side talents in law, commercial trade, financial affairs, and psychology, solving debt disputes by taking commercial reputation and related regulation as its code. However, BCM does not only regard business disputes settlement as its unique purpose, but also dedicates more effort to assist customer and perfect the consulting service of receivables; maintain long term cooperation relationship and interests between creditor and debtor (For detailed content of service, please refer to "Flow Chart of Receivables Consulting Service", " Flow Chart Statement of Consulting Service in Receivables ").
二、服务效果 Effectiveness of Service
通过应收账款咨询服务，BCM协助客户：
Through consulting service of the receivables, BCM focuses on assissting customer:
使部分积累不良账款得到解决，降低逾期账款的催收成本和催收费用风险，提高应收账款回收率；
To solve the partially accumulated bad accounts; reduce the cost and expense of overdue receivables; improve the recovery rate of receivables;
快速、高效的回收账款，加速现金流，保证销售收入的实际完成；
Quickly and efficiently reclaim the receivables, accelerate the cash flow, and ensure the actual completion of sales revenue:
建立完善的应收账款管理流程，提高员工的收款水平，有效降低管理成本，增强市场竞争力；
To establish the perfect receivables and management procedure, help the staff to raise professional ability, effectively reduce the cost of management, strengthen the ability of market competition;
聚拢信用高客户群体，提升企业形象。
Gather the customer group with good credit record; to foster enterprise image.
三、服务费用Service Expense
BCM的服务费用由两部分构成：受理费用和佣金。
The service expenses of BCM are formed by two parts: acceptance charge and commission.
受理费用是客户在委托BCM应收账款咨询服务前支付的费用，费用是每个债务人1600元；
The acceptance charge shall be paid by customer before entrusting BCM for consulting service of receivables. Expenses are 1600 yuan for each debtor;
佣金是BCM实际为客户追回欠款并且欠款到客户指定银行账户后，客户按实际到款的金额，按佣金比率表向BCM支付的费用。在债务人没有付款时，客户无须向BCM支付佣金。具体比例，请参照下表：
Commission is the expenses paid to BCM according to the actual received amount and commission rate after BCM reclaims the debt and account the debt to the authorized bank of customer. When the debtor fails to pay the bill, the customer needn't pay the commission to BCM. For detail commission rate, please refer to the following form:
逾期时间 Expire Date 3月以内
Within 3 Months 3-6个月
3-6 Months 6-12个月
6-12 Months 12-24个月
12-24 Months 24个月以上
Over 24 months
佣金比例Commission Rate（%） 8% 10％ 15％ 20％ 25％
四、服务特点 Characteristics of Service
该服务主要有以下三种特点： Service mainly has the following three characteristics:
前期投入少，风险小；
Low investment at early stage, and little business risk;
服务周期通常为12个月，但可根据具体案件情况与客户书面协商而定；
Usually the service cycle is 12 months; specific condition may consult with customer in writing form.
重视与债务人的沟通，通过平等的交流缓解客户与债务人的矛盾，改善债务双方的合作关系；
Focus on the communication with debtorl alleviate the contradictions between the customer and debtor through the equality in communication; promote the cooperation relationship for both sides;
重视应收帐款中反映出的信用管理关键环节，提供信用管理的建议和咨询；
Focus on the key procedure of management reflected in the receivables procedure; offer the credit management suggestion and consultation.
应收账款咨询服务流程图
Flow Chart of Receivables Consulting Service
客户与BCM签署合作协议，并由客户填写案件委托授权书，准备相关资料。
The customer signs the cooperative agreement with BCM, and customer fills in the documents of entrust certificate of authorization, and then submits the relevant materials.
BCM在5个工作日内，审核客户提供资料的案件资料和证据；初步判断案件催收的可能性。
BCM shall check materials and evidences offered by the customer for the case, and make a pre-judgment to the possibility of receivables within 5 workdays.
BCM向客户发出受理通知单，并电话通知客户；开具受理费发票。
客户在5个工作日内支付受理费用。
BCM shall send out the acceptance notice to the customer; notify the customer by telephone; issue the acceptance invoice.
The customer shall pay the acceptance expenses within 5 workdays.
BCM的商帐顾问在接手后5个工作日内了解案情，向客户提出补充资料的申请。
自受理之日起，每月BCM向客户出具案件进展报告，汇报案件的进展情况。
如有回款，将及时向出具佣金付款通知单，客户在回款到账后5个工作日内，向BCM支付佣金。
The account advisor of BCM may be familiar with details of the case after taking over in 5 workdays, and submit the updating application to the customer.
From the date of receiving the case, BCM shall provide the progress report of the case to the customer every month, and report the progress of the case.
If refund amount is available, provide commission payment notice in time, customer shall pay the commission to BCM after receiving refund within 5 workdays.
全款追回时，向客户提供结案通知；
追收无效果，向客户提交建议关闭报告、关闭通知。
When the whole refund is reclaimed, provide the conclusion notice to the customer;
If recovering has no result, provide the closing suggestion report and closing the notice to customer.
签署协议
Sign the agreement
案件评估
Case Evaluation
案件受理
Case Acceptance
案件运作
Case Procedure
关闭、结案
10.4.14 Tower on Site Welding and Installation Executing Scheme
Link Inspection Inspection contents Basis Inspection method Qualification standard Organizing department Work evidence
No. Name
Ⅰ
Tower On Site Welding and Installation 1 Equipment Acceptance ①Ex-Factory Certificate, Quality Certificate HGJ211 Verification HGJ211 QA/QC Department Unpacking Inspection Records of Equipments
②Nondestructive Report GB150 GB150
③Pressure Test Records GB150 GB150
2 Padding Iron Installation Location of Padding Iron HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron of each group shall not exceed four pieces. HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron shall Closely contact with the concrete and equipment foundation. HGJ211 Visual Inspection HGJ211 QA/QC Department Installation Records of Padding Iron
Padding iron firmly welded each other or with ring bases. HGJ211 Tapping Test with Hammer HGJ211 QA/QC Department Self-Check Records
Ⅰ
Tower On Site Welding and Installation 3 Installation of Foundation Bolt The reserved foundation bolts shall be free of filth and maintain cleanness HGJ211 Visual Inspection HGJ211 QA/QC Department Self-Check Records
Symmetrical tighten bolts after equipment found its correct location HGJ211 Test Screw HGJ211 QA/QC Department Self-Check Records
The top of bolts shall leave 3-5 thread pitch HGJ211 Visual Inspection HGJ211 QA/QC Department Self-Check Records
4 Short Form Straightness L≤20m，Deviation Allowance L/1000 ≤20 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
20＜L＜30, Deviation Allowance L/1000 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
Ⅰ
Tower On Site Welding and Installation 20＜L＜30, Deviation Allowance L/1000 GB150 Taut Wire in 0°90°position and use steel ruler for measuring GB150 QA/QC Department Self-Check Records
5 Installation Base Elevation HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
Center Line Position HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
Perpendicularity HGJ211 Theodolite Measuring HGJ211 QA/QC Department Assembling Records
Location HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Assembling Records
6 Welding Seam Misalignment δn≤20mm
Specified Valueδn/4
20mm≤δn≤40mm Specified Value≤5 GB150 Welding Inspection Ruler and Steel Ruler GB150 QA/QC Department Self-Check Records
7 Weld Reinforcement δ≤12mm, Specified Value 0-1.5 GB150 Welding Inspection Ruler Measuring GB150 QA/QC Department Self-Check Records
12＜δ≤25，Specified Value 0-2.5 GB150 GB150 QA/QC Department Self-Check Records
25＜δ≤50，Specified Value 0-3 GB150 GB150 QA/QC Department Self-Check Records
8 Weld Width Weld Width GB150 Vernier Caliper GB150 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments 1 Delivery Inspection Ex-Factory Certificate, Quality Certificate HGJ211 Verification HGJ211 QA/QC Department Unpacking Acceptance Records
Testing Report HGJ211 HGJ211 QA/QC Department Unpacking Acceptance Records
2 Installation of Float Valve (Float Plate) Flexible and with no Clicking Phenomenon HGJ211 Manual and Visual Inspection HGJ211 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments Consistent in Opening HGJ211 Manual and Visual Inspection HGJ211 QA/QC Department Self-Check Records
3 Installation of Supporting Ring The distance of adjacent two supporting ring and arbitrary distance of two supporting ring of each 20 levels. HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Self-Check Records
Parallelism of Supporting Ring (Beam) HGJ211 Steel Ruler and Gauge Glass HGJ211 QA/QC Department Self-Check Records
Top Surface of Supporting Ring (Beam) HGJ211 HGJ211 QA/QC Department Self-Check Records
Parallelism within 300mm HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Centric Position of Beam Installation HGJ211 Ruler Measuring Together with Taut-Wire Measuring HGJ211 QA/QC Department Self-Check Records
Ⅱ
Inner Parts Installation of Tower Equipments 4 Installation of Tower Tray Parallelism of Tower Tray HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Distance Between Downcomer Plate to Current tray HGJ211 Steel Ruler and Steel Board Ruler Examination HGJ211 QA/QC Department Self-Check Records
Parallelism of Overflow Weir Top HGJ211 Gauge Glass HGJ211 QA/QC Department Self-Check Records
Height of Overflow Weir HGJ211 Steel Ruler Examination HGJ211 QA/QC Department Self-Check Records
Height From Bubble Cap and Root of Circular and Bar to Tower Tray Plate--Surface HGJ211 Steel Board Ruler Examination HGJ211 QA/QC Department Self-Check Records
11. Project Quality Audit
Project quality audit includes interior quality audit and exterior quality audit. Project quality audit plan shall be worked out for interior quality audit of the project and submitted to owner for approval. Exterior quality audit organized by owner or supervisor shall be conducted in accordance with the relevant requirements of owner or supervisor and cooperated by project department.
11.1 Project Internal Quality Audit
Project quality audit schedule shall be worked out independently by project QA/QC manager based on the requirements of relevant quality system document of contract, and characteristics of project, checked by project chief engineer and approved by project manager.
We shall submit a schedule of our internal audits in both English and Chinese to the PGRP Project Manager and IPMT QA/Qc Director as part of our Planned Area-Specific Quality Plan. IPMT shall have the right to call for the contractor to revise the schedule of audits appropriate to our activities.
Requirement, frequency and mode of quality audit on each factor in project quality system, contractor and supplier of equipment and material shall be determined in quality audit plan, and project QA/QC department shall be responsible for maintaining and managing the plan.
Project QA/QC manager shall organize and implement quality audit according to quality audit plan, and make owner convenient to take part in or witness quality audit.
QA/QC manager shall work out quality audit report and submit to owner timely after organizing and implementing quality audit, and require relevant responsible party to correct within required time in case of any non-conforming items found during quality audit. Project QA/QC department shall conduct follow-up verification and make sure to close according to required standard.
The main steps and requirements of interior quality audit:
•Preparation
Project QA/QC department shall fulfill audit plan and audit checklist in advance, list the time arrangement, participants, audit content, relevant requirements and applicable procedures of the audit this time one by one, and leave the blank part for filling in audit result.
•Notice
Project QA/QC department shall notify the audited unit of time arrangement, audit content, mode and so on of the quality audit in written form according to the project quality audit plan, and, meanwhile, notify owner to participate or witness.
•First Meeting
The first meeting shall be held before quality audit to confirm audit plan, establish contact means and put forward checklist.
•Conduct Audit
Verify the quality management system of audited units one by one according to quality audit checklist, mainly involved in the informal discussion with relevant personnel, auditing relevant procedure, records, documents and site operation, and inspecting end-off condition.
•Close Meeting
The close meeting shall be held after the end of audit to summarize and announce audit result, describe non-conforming items and potential problems found during audit briefly and fix correction measures and close date.
•Internal Audit Report
Project QA engineer shall take part in all audit work, records and summarize audit result timely and fulfill interior audit report. Discovery made in audit shall be described in interior audit report, so do close date. Major non-conforming items shall be reported to project chief engineer and project QA/QC manager immediately and negotiated with project manager for settlement.
•Follow-up and Close
Project QA engineer shall follow up and urge audited department to correct non-conforming items timely, and close timely after the corrective result reaches the standard.
•Records
Records the whole audit process, keep all audit documents and materials and submit to owner timely.
11.2 Exterior quality audit by owner and their representatives
After the contract comes into force, the project shall accept the supervision made by owner and their representatives on quality guarantee and cooperate with owner and their representatives in quality audit actively according to the requirement of their quality audit plan.
Project QA/QC department shall be responsible for supervising the responsible party to correct non-conforming items found in audit and organizing the follow-up and verification to guarantee to reach relevant requirements.